Is it Chalice Press or a scammer?

In the past few days, a scammer masquerading as Chalice Press (how most people know us) or the Christian Board of Publication (our corporate name) sent fake invoices to people with no previous connection to our company. Obviously that didn’t sit well with those folks, and it doesn’t sit well with us, either.  

Know we take your patronage and your privacy seriously — but that we value your trust over all of that. We would never phish for private information or ill-gotten payments.

As far as we can tell, no existing Chalice Press customers have been targeted by this fraud. ChalicePress.com uses the top-of-the-line software to protect customer data from hackers and phishers. But as always, better safe than sorry, right? Check those invoices and credit card statements. 

If you get an invoice from a company you’ve never heard of, here are a few options from the Federal Trade Commission:

• Call your credit card company to make sure the charge is not being paid.
• Forward the receipt and any other phishing emails impersonating to the Anti-Phishing Working Group, a public-private partnership against cybercrime. You can also file a complaint with the FTC.
• If you believe you are the victim of identity theft because of the phishing scam impersonating your business, visit IdentityTheft.gov where you can report and recover from identity theft.  For more information about recommended computer security practices, check out the resources on the FTC’s consumer information site where you can learn how to protect yourself online and avoid phishing attacks.

Finally, be kind when following up on a potential case of fraud. One of the notices we received about this problem had some rather choice words that oughtn't be shared on a proper website like ChalicePress.com. We know it's frustrating, and our super-friendly staff and customer service representatives will help you find the root of the problem so you can check this off your to-do list.

Thank you for entrusting Chalice Press — both as a source of faith-based resources and as a company that knows customer service is the top priority.

Gratefully,
Brad Lyons
President and Publisher

Photo: Pixabay